Service Request Ticket - # 58887

Service Request Information

CONTACT Name Stuntzner, Jeanie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 08, 2015 01:32 PM
Department Creative Arts Phone 88461
Location Email stuntznerj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20101373[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox ColorQube 8870 DN Printer
Serial No. XFL020415 Location PDR

Model 8870/DN Hostname
Notes Color Printer, 40 ppm, 2400 Finepoint Image Quality, 512 MB Memory, Ethernet, USB, 1X525 Letter/Legal Input Tray, Two-Sided Printing, Na Pwr Cord Ink/Toner Refill

Wired NIC 00:00:AA:E4:63:04

TECHS Submitted by Katie Halvorson Contact khalvorson08@wou.edu 88925
Primary Technician Contact peppers@wou.edu 88956

Tracking

Entered by Date Memo
Shandelle Plasker
Email

Public
Entered by Date Memo
Shandelle Plasker Dec 08, 2015 03:14 PM 
Status changed from (1) Pending to (5) Completed
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Shandelle Plasker Dec 08, 2015 03:14 PM 
Changed the feed rollers and the jammed error is
gone and the printer is printing.
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Shandelle Plasker Dec 08, 2015 02:29 PM 
Task reassigned to Shandelle Pepper.
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Katie Halvorson Dec 08, 2015 01:32 PM 
Printer keeps saying there is a jam but there is
no visible jam found and no print jobs are getting
though.

Printer is in copier room--come see jeanie first
to get in.
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