Service Request Ticket - # 58901

Service Request Information

CONTACT Name Carlson, Jan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 10, 2015 12:09 PM
Department Advancement & Foundation Phone 88725
Location Email carlsonj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20100809[Edit Inv] (opens in a new window) Bldg/Room COT 203
Service Tag Description Xerox ColorQube 8570/DN Color Printer
Serial No. XFN035150 Location student worker

Model 8570/DN Hostname donald.wou.edu
Notes Color Printer, 40 ppm, 2400 Finepoint Image Quality, 512 MB Memory, Ethernet, USB, 1X525 Letter/Legal Input Tray, Two-Sided Printing Ink/Toner Refill

Wired NIC 00:00:AA:D7:F8:12

TECHS Submitted by Katie Halvorson Contact khalvorson08@wou.edu 88925
Primary Technician Contact dkarbia11@wou.edu 88925

Tracking

Entered by Date Memo
Dyl Karbia
Email

Public
Entered by Date Memo
Dyl Karbia Dec 10, 2015 01:51 PM 
Status changed from (1) Pending to (5) Completed
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Dyl Karbia Dec 10, 2015 01:51 PM 
I was able to get hold of Jan. I did some cleaning 
in the printer and use the printer option to do 
self cleaning and it started printing fine.
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Dyl Karbia Dec 10, 2015 01:09 PM 
Task reassigned to Dyl Karbia.
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Katie Halvorson Dec 10, 2015 12:09 PM 
****This is an email****
Printer Donald, 20100809[Edit Inv], is producing black
splotches, always in the same place. Would someone
please come take a look at it in Cottage 203?

 

Thank you.

 

Jan
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