Service Request Ticket - # 58903

Service Request Information

CONTACT Name Tarter, Diane   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 10, 2015 02:09 PM
Department Creative Arts/Art Phone 88387
Location Email tarterd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20131008[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple Macbook Air 13.3-inch #Z0P0
Serial No. C02MQ5M3F6T6 Location PDR 2023 Giveaway

CPU Intel Core i5(1.4GHz, dual core, 3MB L3)


OS MAC OS X 10.13 (High Sierra) Software MS Office 2011 Std for MAC from P0094155

Wireless NIC 48:D7:05:B6:D6:C7


Bluetooth NIC 48:D7:05:B6:D6:C8

TECHS Submitted by Katie Halvorson Contact khalvorson08@wou.edu 88925
Primary Technician Contact bidahor13@wou.edu 88925

Tracking

Entered by Date Memo
Babatunde Idahor
Email

Public
Entered by Date Memo
Babatunde Idahor Jan 05, 2016 01:27 PM 
Status changed from (2) Scheduled to (5) Completed
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Babatunde Idahor Jan 05, 2016 01:26 PM 
Diane picked-up her laptop earlier on in the day.
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Babatunde Idahor Jan 04, 2016 04:48 PM 
Status changed from (1) Pending to (2) Scheduled
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Babatunde Idahor Jan 04, 2016 04:36 PM 
Wifi connection has been fixed.It's at the front 
desk.Diane will pick it up first thing tomorrow-
(5th Jan 2016) morning.
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Babatunde Idahor Jan 04, 2016 01:23 PM 
Task reassigned to Babatunde Idahor.
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Babatunde Idahor Dec 28, 2015 01:32 PM 
The entrance to the department was still locked.
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Babatunde Idahor Dec 11, 2015 11:04 AM 
Task reassigned to Babatunde Idahor.
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Babatunde Idahor Dec 11, 2015 11:04 AM 
Left a VM.
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Katie Halvorson Dec 10, 2015 02:09 PM 
She is trying to connect to wireless.  It says it
is on and searching but nothing is found.

88593 is main contact number right now for her. 
She is unsure of her schedule right now so call to
pick a time with her.
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