Service Request Ticket - # 58906

Service Request Information

CONTACT Name Udell, Tom   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 11, 2015 10:09 AM
Department The Research Institute Phone 88785
Location Email udellt@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Tablet Edit WOU # 20120666[Edit Inv] (opens in a new window) Bldg/Room ITC 008
Service Tag Description Apple iPad(4thGen Retina display)16GB Blk WiFi+ATT
Serial No. DMPJP55DF188 Location Going to PDR

CPU Dual-core A6X with quad-core graphics


OS iOS 6 Software

Wireless NIC 98:B8:E3:A9:D2:26


Bluetooth NIC 98:B8:E3:A9:D2:27

TECHS Submitted by Kevin Thibeault Contact kthibeault11@wou.edu 88925
Primary Technician Contact dkarbia11@wou.edu 88925

Tracking

Entered by Date Memo
Dyl Karbia
Email

Public
Entered by Date Memo
Dyl Karbia Dec 11, 2015 04:10 PM 
Status changed from (2) Scheduled to (5) Completed
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Dyl Karbia Dec 11, 2015 04:10 PM 
I was able to get hold of Tom and help him setup
his IPad.
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Megan Thibeault Dec 11, 2015 11:26 AM 
Task reassigned to Dyl Karbia.
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Kevin Thibeault Dec 11, 2015 10:09 AM 
He called in stating that he just received this
Ipad from the school not to long ago but the Ipad
is still synced to the previous persons email and
he would like a tech to stop by and help him get
his personal information on to it. He also said
that the Ipad charger was lost in transit from the
previous own to him and would like another charger
if possible. He will be in his office all day
today until 4.
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