Service Request Ticket - # 58920

Service Request Information

CONTACT Name Willard, Jennifer   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 14, 2015 11:54 AM
Department Criminal Justice Phone
Location Email plytasj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130853[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 4439V12 Description Dell OptiPlex 9020 SFF, i7-4770(quad 3.4GHz, 8MB)
Serial No. 4439V12 Location PDR 2023 Giveaway

CPU Intel Core i7-4770(Quad core HT, 3.4GHz, 8MB)


OS Windows 10 Enterprise 64bit Software Microsoft Office Pro Plus 2013 downgraded to 2010 from P0094150;

Wired NIC 34:17:EB:A6:8C:9A

TECHS Submitted by Sarah Pettigrew Contact spettigrew12@wou.edu 88925
Primary Technician Contact thibeaultm@wou.edu 88925

Tracking

Entered by Date Memo
Megan Thibeault
Email

Public
Entered by Date Memo
Megan Thibeault Dec 14, 2015 12:15 PM 
Status changed from (1) Pending to (5) Completed
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Megan Thibeault Dec 14, 2015 12:15 PM 
setup and delivered
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Megan Thibeault Dec 14, 2015 12:07 PM 
Task reassigned to Megan Eichler.
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Sarah Pettigrew Dec 14, 2015 11:54 AM 
NEW EQUIP SETUP: A wireless mouse needs to be setup and 
delivered to Jennifer Plytas AD104 to be used with W#20130853[Edit Inv]. 
The new equipment is on the shelves across from the restroom in 
ITC 009.
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