Service Request Ticket

Service Request Information

CONTACT	Name	Helyer, Kella	Date	Dec 15, 2015 02:11 PM
	Department	Financial Aid	Phone	88475
	Location		Email	helyerk@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Printer	Edit WOU #	20150231 (opens in a new window)	Bldg/Room	AD 309
	Service Tag		Description	HP OfficejetPro 8100 Color Inkjet ePrinter #CM752A
	Serial No.	CN58HHV0CW	Location	Kella Helyer, Director of Financial Aid
	Model	CM752A	Hostname
	Notes	Up To 20 ppm Black/16 ppm Color Borderless Printing Up To 8.5x11" Automatic Duplex Printing Ethernet & Wi-Fi Connectivity Print From Mobile Devices ePrint Compatible W-Fi; *This printer will be a USB local printer only, our campus wireless network does not support wireless printing and this is model is not supported for network printing by UCS. * for use with W#20110860	Ink/Toner Refill	BLK-HP950 Colors-Cyan, Magenta and yellow HP951
	Wired NIC	A0:2B:B8:10:B7:5F
	Wireless NIC	A0:2B:B8:10:B7:61

TECHS	Submitted by	Sarah Pettigrew	Contact	spettigrew12@wou.edu	88925
	Primary Technician		Contact	bidahor13@wou.edu	88925

Entered by	Date	Memo
Babatunde Idahor			Email Public
Entered by	Date	Memo
Babatunde Idahor	Dec 16, 2015 12:06 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Babatunde Idahor	Dec 16, 2015 12:06 PM	Printer(HP OfficeJet 8100 color) was delivered and set-up complete.Connection was via USB(Local printer)	Add Attachment
Babatunde Idahor	Dec 16, 2015 11:14 AM	Task reassigned to Babatunde Idahor.	Add Attachment
Sarah Pettigrew	Dec 15, 2015 02:11 PM	NEW EQUIP SETUP: A local HP printer needs to be setup and delivered to Kella Helyer AD309. The WOU # of the printer is 20150231 and it will be used with W#20110860. **The printer is needed before Thursday 12/17. The new equipment is across from the restroom in ITC 009.	Add Attachment