Service Request Ticket - # 58929

Service Request Information

CONTACT Name Singson, Beeb   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 15, 2015 02:58 PM
Department Natural Science Division Phone 89274
Location Email singsonb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20110147[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Optiplex 990 SFF, Intel Core i5 2400(3.1GHz,
Serial No. 34WJZQ1 Location PDR

CPU Intel Core i5-2400(3.1GHz,6M,TV-x)


OS Unknown Software Win 7 Pro, bundled with Roxio Creator and CyberLink PowerDVD, MS Office Pro Plus 2010 from P0081747 installed as Office Pro Plus 2007

Wired NIC 78:2B:CB:B3:34:7C

TECHS Submitted by Kevin Thibeault Contact kthibeault11@wou.edu 88925
Primary Technician Contact bidahor13@wou.edu 88925

Tracking

Entered by Date Memo
Babatunde Idahor
Email

Public
Entered by Date Memo
Babatunde Idahor Dec 16, 2015 10:19 AM 
Status changed from (1) Pending to (5) Completed
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Babatunde Idahor Dec 16, 2015 10:19 AM 
Computer reconnected at the department.
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Babatunde Idahor Dec 15, 2015 04:53 PM 
Task reassigned to Babatunde Idahor.
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Babatunde Idahor Dec 15, 2015 04:53 PM 
**** Out going e-mail ****

Hello Beeb,
I work here at University computing services. I 
have your request for all  3 task below:
​-​Power Cables
-Ethernet cable connected 
-may need reimaging 
​I would like to schedule a meeting date/ time 
tomorrow with you at the office to help out 
with your machine.​

Thank you.
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Kevin Thibeault Dec 15, 2015 02:58 PM 
This computer needs:

-Power Cables
-Ethernet cable connected
-may need reimaging
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