Service Request Ticket - # 58952

Service Request Information

CONTACT Name Stuntzner, Jeanie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 28, 2015 02:15 PM
Department Creative Arts Phone 88461
Location Email stuntznerj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20101373[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox ColorQube 8870 DN Printer
Serial No. XFL020415 Location PDR

Model 8870/DN Hostname
Notes Color Printer, 40 ppm, 2400 Finepoint Image Quality, 512 MB Memory, Ethernet, USB, 1X525 Letter/Legal Input Tray, Two-Sided Printing, Na Pwr Cord Ink/Toner Refill

Wired NIC 00:00:AA:E4:63:04

TECHS Submitted by Kevin Thibeault Contact kthibeault11@wou.edu 88925
Primary Technician Contact thibeaultm@wou.edu 88925

Tracking

Entered by Date Memo
Megan Thibeault
Email

Public
Entered by Date Memo
Megan Thibeault Jan 04, 2016 01:19 PM 
Status changed from (1) Pending to (5) Completed
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Megan Thibeault Jan 04, 2016 01:19 PM 
fixed last week
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Kevin Thibeault Dec 30, 2015 09:15 AM 
****This is an email****
Do you know when you'll be over to fix it?
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Megan Thibeault Dec 28, 2015 02:37 PM 
Ordered a part for this
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Megan Thibeault Dec 28, 2015 02:33 PM 
Task reassigned to Megan Eichler.
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Kevin Thibeault Dec 28, 2015 02:15 PM 
****This is an email****
Hi there, one of our Kodachromes is
malfunctioning:  the WOU # is 20101373[Edit Inv].  It won't
print and is giving the following error message:

Printer Error 97,720,00:75938

Please come fix it at your earliest convenience.

Thanks!
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