Service Request Ticket - # 58960

Service Request Information

CONTACT Name Price, Sharon   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 29, 2015 11:47 AM
Department Student Enrichment Program Phone 89355
Location Email pricesl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20101144[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 960 SFF, 3.0GHz,6M,1333MHz FSB
Serial No. 55MPFQ1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Unknown Software MS Office Pro Plus 2010 from P0080082 installed as Office Pro Plus 2007

Wired NIC BC:30:5B:DA:AC:32

TECHS Submitted by Katie Halvorson Contact khalvorson08@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti Jan 06, 2016 01:46 PM 
Status changed from (1) Pending to (5) Completed
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Shina Oladiti Jan 06, 2016 01:46 PM 
Instructor's station is properly setup, sound 
system working so well and i changed the network 
cable. Computer is working properly now.
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Shina Oladiti Jan 06, 2016 01:11 PM 
Task reassigned to Adeshina Oladiti.
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Katie Halvorson Jan 06, 2016 12:01 PM 
Task reassigned to UCS Tech.
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Katie Halvorson Jan 06, 2016 12:01 PM 
Status changed from (5) Completed to (1) Pending
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Katie Halvorson Jan 06, 2016 12:01 PM 
He got there and nothing was plugged in and he
can't get his computer to work.

He is around till 1 today but will leave the door
unlocked or Sharon can let you in after he is gone
for the day.
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Dyl Karbia Jan 06, 2016 09:37 AM 
Status changed from (2) Scheduled to (5) Completed
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Dyl Karbia Jan 06, 2016 09:37 AM 
I was able to get hold of Sharon and setup the
instructor station.
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Kevin Thibeault Dec 30, 2015 12:24 PM 
****This is an email****
That would be great!    I am available 2:00 - 3:30
today.

Thank you,
Sharon
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Kevin Thibeault Dec 30, 2015 12:17 PM 
****This is an email****
Could you give me a rough time frame on when this
will be able to be moved?

Thanks so much,
Sharon
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Katie Halvorson Dec 29, 2015 12:00 PM 
****This is an email****
Oops!   OK, so I went & physically looked:

Computer:  2010 1144
and 2 monitors:
2004 0706
2007 1083

Thanks,
Sharon
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Katie Halvorson Dec 29, 2015 11:47 AM 
That is great news! 

Yes, we just want the computer moved from MNB 120
to MA 306

WOU 2010 1184 - computer
WOU 2004 0706 - monitor

Thanks so much,
Sharon
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Katie Halvorson Dec 29, 2015 11:47 AM 
****This is an email****
​Greetings UCS,

I would like to have a computer moved from MNB 120
to MA 306 (belongs to Dr. Mike Ward)

Could you let me know when this might be able to
happen and the charge to do this?

Thank you,
Sharon​
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