Service Request Ticket - # 58980

Service Request Information

CONTACT Name Carlson, Jan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 31, 2015 10:47 AM
Department Advancement & Foundation Phone 88725
Location Email carlsonj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20101448[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 990 SFF Core i5-2400, 3.1GHz,6M,TV-x
Serial No. 44TWJQ1 Location PDR

CPU Intel Core i5-2400(3.1GHz,6M,TV-x)


OS Unknown Software Win 7 Pro, bundled with Roxio Creator and CyberLink PowerDVD, MS Office Pro Plus 2010 from P0080959 installed as Office Pro Plus 2007

Wired NIC 78:2B:CB:A6:5C:53

TECHS Submitted by Katie Halvorson Contact khalvorson08@wou.edu 88925
Primary Technician Contact bidahor13@wou.edu 88925

Tracking

Entered by Date Memo
Babatunde Idahor
Email

Public
Entered by Date Memo
Babatunde Idahor Dec 31, 2015 02:01 PM 
Re-installed Mozillia firefox and it fixed the 
problem.
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Katie Halvorson Dec 31, 2015 10:47 AM 
****This is an email****
On my computer 20101448[Edit Inv] an odd thing is happening.
I press a button like Submit or Enter or just
about everything and nothing happens until I move
the cursor. It is VERY annoying. Can someone
please stop by and fix it? My computer was moved
for 2 weeks and Dial came back and moved
everything back on Monday. Somehow a setting got
changed or something. If it makes a difference, I
was working remotely and worked at my computer
doing Remote Desktop. I don¿t think it was
anything Dial did. He just moved and hooked up the
computer. I hope you can help.

 

Thanks.
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