Service Request Ticket - # 58993

Service Request Information

CONTACT Name Cotton, Dustin   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 04, 2016 02:59 PM
Department Human Resources Phone 88125
Location Email cottond@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130519[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 9WGBFZ1 Description Dell OptiPlex 9020 SFF, i7-4770(quad 3.4GHz, 8MB)
Serial No. 9WGBFZ1 Location PDR

CPU Intel Core i7-4770(Quad core HT, 3.4GHz, 8MB)


OS Windows 7 Pro, 64 bit Software Microsoft Office Pro Plus 2013 downgraded to 2010 from P0092986; ***Adobe Acrobat DC (Pro)subscription from XXXX2015004716 serialized desktop JAN2016 CANCELLED MAY2017 DO NOT REINSTALL***

Wired NIC F8:B1:56:C5:A9:3F

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact rtidwell11@wou.edu 88925

Tracking

Entered by Date Memo
Ruby Tidwell
Email

Public
Entered by Date Memo
Ruby Tidwell Jan 04, 2016 04:33 PM 
Status changed from (1) Pending to (5) Completed
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Ruby Tidwell Jan 04, 2016 04:33 PM 
Installed according to those instructions and ran
successfully.
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Ruby Tidwell Jan 04, 2016 04:02 PM 
Task reassigned to Ruby Tidwell.
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Tricia Flaherty Jan 04, 2016 02:59 PM 
Installer and instructions for "serializing" an
Adobe Acrobat DC(subscription) can be found at: 
T:\Adobe CCE\CCEPackages\AdobeAcrobatProDC_WIN
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