Service Request Ticket - # 58995

Service Request Information

CONTACT Name Borst, Sue   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 04, 2016 04:01 PM
Department Business Services Phone 88284
Location Email borsts@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20031446[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description HP LaserJet 4200dtn
Serial No. susgns40088 Location PDR

Model Q2428A#ABA Hostname pop-ad-4200dtn.wou.edu
Notes Duplex; additional 500 sheet tray MAINT REPAIR: Maint kit for LJ4200 from P0088910 installed MARCH2013 on SR49725, LJ 4200 Transfer roller from P0092613 installed Nov 2013 on SR52408, LJ 4200 Maint Kit 110V refurb #Q2429A EXCHfrom P0096424 JAN2015 SR55779, HP LJ 4200 MaintKit#Q2429A(EXCHG) P0099752 SR58995 JAN2016 IP:140.211.117.21; PRINT MAINT: HP LaserJet 4200 Maintenance Kit #Q2429A, P0102302, OCT2016, SR61545 Ink/Toner Refill

Wired NIC 00:30:6E:FE:C7:12

TECHS Submitted by Megan Thibeault Contact thibeaultm@wou.edu 88925
Primary Technician Contact peppers@wou.edu 88956

Tracking

Entered by Date Memo
Shandelle Plasker
Email

Public
Entered by Date Memo
Shandelle Plasker Jan 07, 2016 02:26 PM 
Status changed from (1) Pending to (5) Completed
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Shandelle Plasker Jan 07, 2016 02:26 PM 
Installed Maintenance kit and the printer is 
printing now.
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Shandelle Plasker Jan 04, 2016 04:15 PM 
Maint Kit has been ordered. Order #8914
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Megan Thibeault Jan 04, 2016 04:01 PM 
new maint kit needed
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Megan Thibeault Jan 04, 2016 04:01 PM 
printer is jamming

error 13.03.00
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