Service Request Ticket - # 59010

Service Request Information

CONTACT Name Harwell, Amy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 05, 2016 03:55 PM
Department Natural Science Division Phone 88891
Location Email harwella@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Tablet Edit WOU # 20150241[Edit Inv] (opens in a new window) Bldg/Room DFSC 118
Service Tag Description Apple iPad Pro 12.9 WiFi+Cel128GBSpceGrayML3K2LL/A
Serial No. DQTQW0XHGMW3 Location Amy Harwell, NTT Asst Pro Biology

CPU A9X chip with 64‑bit & M9 motion coprocessor


OS iOS 9 Software

Wireless NIC 70:48:0F:B0:03:1E


Bluetooth NIC 70:48:0F:B0:03:1F

TECHS Submitted by Sarah Pettigrew Contact spettigrew12@wou.edu 88925
Primary Technician Contact rkayastha14@wou.edu 88925

Tracking

Entered by Date Memo
Ranjit Kayastha
Email

Public
Entered by Date Memo
Ranjit Kayastha Jan 07, 2016 09:25 AM 
Status changed from (6) Ready to Deliver to (5) Completed
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Ranjit Kayastha Jan 07, 2016 09:25 AM 
delivered the iPad and asked her if she needs any
assistance she said she will give a call if she
will need any help.

Done
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Megan Thibeault Jan 07, 2016 08:18 AM 
Task reassigned to Ranjit Kayastha.
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Megan Thibeault Jan 07, 2016 08:18 AM 
Please deliver and ask if she need any assistance
with setting it up. Email? wifi?
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Jessie Bergantinos Jan 07, 2016 08:17 AM 
Amy will be in her office until noon today
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Ranjit Kayastha Jan 06, 2016 12:32 PM 
Left VM asking for availability to deliver the iPad.
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Ranjit Kayastha Jan 06, 2016 12:31 PM 
Task reassigned to UCS Tech.
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Ranjit Kayastha Jan 06, 2016 12:31 PM 
Status changed from (1) Pending to (6) Ready to Deliver
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Ranjit Kayastha Jan 06, 2016 12:30 PM 
Setup is done and is ready for Delivery.
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Sarah Pettigrew Jan 05, 2016 03:55 PM 
NEW EQUIP SETUP: An iPad Pro needs to be setup and delivered to 
Amy Harwell in DFSC 118. The WOU # of the iPad is 20150241[Edit Inv]. The 
new equipment is on the counter across from the storage shelves in 
ITC 008.
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