Service Request Ticket - # 59041

Service Request Information

CONTACT Name Foster, David   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 07, 2016 03:15 PM
Department Social Science Phone 88805
Location Email fosterd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20140864[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag JXB7LN1 Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. JXB7LN1 Location PDR

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 2013 from XXXX2014004298

Wired NIC 98:90:96:D8:60:44

TECHS Submitted by Sarah Pettigrew Contact spettigrew12@wou.edu 88925
Primary Technician Contact rtidwell11@wou.edu 88925

Tracking

Entered by Date Memo
Ruby Tidwell
Email

Public
Entered by Date Memo
Ruby Tidwell Jan 13, 2016 09:25 AM 
Updated inventory as well
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Ruby Tidwell Jan 13, 2016 09:24 AM 
Status changed from (6) Ready to Deliver to (5) Completed
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Ruby Tidwell Jan 13, 2016 09:24 AM 
Delivered and set up this morning
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Ruby Tidwell Jan 13, 2016 08:33 AM 
Task reassigned to Ruby Tidwell.
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Ruby Tidwell Jan 12, 2016 10:11 AM 
****This is an email****
Hi Ruby,

My computer is cleared off and ready to go 
(literally and figuratively). If you could 
please contact Linda Kunze in the Psychology 
Office (88344) or kunzel@wou.edu she will be 
able to give you access to my office.

I would like to keep my old monitor so I have a 
two monitor setup and I would like to have 
administrator access on my machine.

Thanks so much for your help.
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Ruby Tidwell Jan 12, 2016 08:34 AM 
Sent email for availability
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Ruby Tidwell Jan 12, 2016 08:32 AM 
Task reassigned to UCS Tech.
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Ruby Tidwell Jan 12, 2016 08:32 AM 
Task reassigned to UCS Tech.
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Ruby Tidwell Jan 12, 2016 08:32 AM 
Finished setup; added to AD

Ready to deploy
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Ruby Tidwell Jan 11, 2016 04:25 PM 
Started image
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Sarah Pettigrew Jan 07, 2016 03:15 PM 
NEW EQUIP SETUP: (GFA) A Dell computer and monitor need to be 
setup and delivered to Dr. David Foster in TODD 327. You can also 
contact Linda Kunze (ext. 88344) for setup and delivery 
information.  The WOU # of the new computer is 20140864[Edit Inv] and 
the new monitor is 20140743[Edit Inv]. The WOU # of the old computer is 
20110213[Edit Inv] and the old monitor is 20110214[Edit Inv]. The new equipment 
is on the GFA shelf in the hallway.
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