Service Request Ticket - # 59043

Service Request Information

CONTACT Name Neish, Brandon   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 07, 2016 04:21 PM
Department VP Finance & Administration Phone 89302
Location Email neishb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130518[Edit Inv] (opens in a new window) Bldg/Room ITC 003
Service Tag 9WN8FZ1 Description Dell OptiPlex 9020 SFF, i7-4770(quad 3.4GHz, 12MB)
Serial No. 9WN8FZ1 Location PDR

CPU Intel Core i7-4770(Quad core HT, 3.4GHz, 8MB)


OS Windows 7 Pro, 64 bit Software Microsoft Office Pro Plus 2013 downgraded to 2010 from P0092986; Adobe Acrobat DC (Pro)subscription from XXXX2015004716 serialized desktop JAN2016

Wired NIC F8:B1:56:C5:A6:95

TECHS Submitted by John Rushing Contact rushingj@wou.edu 89242
Primary Technician Contact rushingj@wou.edu 89242

Tracking

Entered by Date Memo
John Rushing
Email

Public
Entered by Date Memo
John Rushing Jan 07, 2016 04:21 PM 
Status changed from (1) Pending to (5) Completed
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John Rushing Jan 07, 2016 04:21 PM 
Check Printer installation

Go to add Printers

IP: moneymaker.wou.edu

Use windows updates to download the list of 
printers. And select HP LaserJet 5Si

Share the printer with the name MoneyMaker.  This 
must match the name in the .Bat file that they 
have.  Also make sure the IP is correct in 
the .Bat file.
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