Service Request Ticket

Service Request Information

CONTACT	Name	Student, Student	Date	Jan 08, 2016 11:57 AM
	Department		Phone	88925
	Location		Email

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Printer	Edit WOU #	20130046 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag		Description	Xerox ColorQube 8880DNM Color Printer
	Serial No.	T4B006770	Location	PDR
	Model	ColorQube 8880	Hostname	hlref3.wou.edu
	Notes	Notes Color Printer, 40 ppm, 2400 Finepoint Image Quality, 512 MB Memory, Ethernet, USB, 1X525 Letter/Legal Input Tray, Two-Sided Printing, Na Pwr Cord STUDENT TECH PRINTER WITH PAGEPACK IP: 140.211.112.45 Metered Code:3074 RMA:(8870)XFL148245(5/12/16)	Ink/Toner Refill	Black:108R00965 Blue:108R00962 Yellow:108R00964 Magenta:108R00963 MAINT KIT:109R00783
	Wired NIC	9C:93:4E:6C:1B:EE

TECHS	Submitted by	Jessie Bergantinos	Contact	jbergantinos10@wou.edu	88925
	Primary Technician		Contact	jyoshikawa11@wou.edu	88925

Entered by	Date	Memo
Jonathan Yoshikawa			Email Public
Entered by	Date	Memo
Jonathan Yoshikawa	Jan 15, 2016 02:11 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Jonathan Yoshikawa	Jan 15, 2016 02:11 PM	Chris said the printer is currently working properly	Add Attachment
Megan Thibeault	Jan 14, 2016 04:16 PM	Task reassigned to Jonathan Yoshikawa.	Add Attachment
Megan Thibeault	Jan 14, 2016 04:16 PM	Task reassigned to Jonathan Yoshikawa.	Add Attachment
Megan Thibeault	Jan 14, 2016 04:16 PM	What does this mean? Did you call Xerox?	Add Attachment
Jonathan Yoshikawa	Jan 12, 2016 01:40 PM	Task reassigned to UCS Tech.	Add Attachment
Jonathan Yoshikawa	Jan 12, 2016 01:07 PM	Xerox guy is on it	Add Attachment
Jonathan Yoshikawa	Jan 11, 2016 11:12 AM	Task reassigned to Jonathan Yoshikawa.	Add Attachment
Jessie Bergantinos	Jan 08, 2016 11:57 AM	Printer in the library keeps printing pages that have large unwanted blank margins	Add Attachment