Service Request Ticket - # 59063

Service Request Information

CONTACT Name Mansayon, Christopher   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 11, 2016 10:44 AM
Department Library & Media Services Phone 88441
Location Email mansayonc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Thin Client Edit WOU # 20100880[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Wyse P20 Thin Client (64F/1GR XDR US) #909101-01L
Serial No. S200RK102917 Location PDR

CPU Unknown


OS Unknown Software

Wired NIC 00:80:64:88:B2:21

TECHS Submitted by Katie Halvorson Contact khalvorson08@wou.edu 88925
Primary Technician Contact bidahor13@wou.edu 88925

Tracking

Entered by Date Memo
Babatunde Idahor
Email

Public
Entered by Date Memo
Babatunde Idahor Jan 12, 2016 02:17 PM 
Status changed from (1) Pending to (5) Completed
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Babatunde Idahor Jan 12, 2016 02:17 PM 
I just checked-in with Chris all Kiosk machines 
are up and running.
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Babatunde Idahor Jan 11, 2016 03:47 PM 
**** Ignore last entry ****
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Babatunde Idahor Jan 11, 2016 03:47 PM 
Hi 
**** Incoming e-mail ****

I'm on sabbatical this term so in not on campus 
much. I will be coming out on Friday afternoon. 
Do you have time between 2:00-4:00?
Keller
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Babatunde Idahor Jan 11, 2016 01:39 PM 
The following Kiosk machines not running:
20130255[Edit Inv], 20130260[Edit Inv] , 20130258[Edit Inv]. The back-end 
team is working to resolve problem.It should be 
up soon. I've spoken to Chris - that we are 
working on it.
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Babatunde Idahor Jan 11, 2016 01:03 PM 
Task reassigned to Babatunde Idahor.
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Katie Halvorson Jan 11, 2016 10:44 AM 
Users will be on the computer and then it will
restart and log them off.  They can't get any work
done because it logs them off in just a few minutes.

Computer is in ref area- 1E1
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