Service Request Ticket

Service Request Information

CONTACT	Name	Ancheta, Steve	Date	Jan 11, 2016 02:01 PM
	Department	Athletics	Phone	88295
	Location		Email	anchetas@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20090359 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag		Description	Apple iMac, 24-inch, 2.66GHz Intel Core 2 Duo#Z0FP
	Serial No.	SQP9190380TG	Location	PDR
	CPU	Intel Core 2 Duo 2.66GHz(6MB L2, 1066MHz FB)
	OS	Unknown	Software	Mac OS X v10.5 Leopard (includes iTunes, Time Machine, Quick Look, Spaces, Spotlight, Dashboard, Mail, iTunes, iChat, Safari, Address Book, QuickTime, iCal, DVD Player, Photo Booth, Front Row, Xcode Developer Tools), bundled with iLife ¿09 (includes iPhoto, iMovie, iDVD, iWeb, GarageBand), Microsoft Office 2008 for MAC from P0071641
	Wired NIC	00:25:4B:AF:93:88
	Wireless NIC	00:24:36:B5:3B:26
	Bluetooth NIC	00:25:00:CB:33:83

TECHS	Submitted by	John Rushing	Contact	rushingj@wou.edu	89242
	Primary Technician		Contact	bidahor13@wou.edu	88925

Entered by	Date	Memo
Babatunde Idahor			Email Public
Entered by	Date	Memo
Babatunde Idahor	Jan 12, 2016 02:14 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Babatunde Idahor	Jan 12, 2016 02:14 PM	Printer Krusty-ATH Hallway was added to the iMac.	Add Attachment
Babatunde Idahor	Jan 12, 2016 01:25 PM	Task reassigned to Babatunde Idahor.	Add Attachment
Katie Halvorson	Jan 12, 2016 12:11 PM	503-806-0036 He tried to call and said to try his cell next time. He will also try and email you back.	Add Attachment
Babatunde Idahor	Jan 11, 2016 04:10 PM	Hi Steve, We tried reaching you by phone to help out with the printer issue. Please, give a call back on 88268.So we can assist. Thanks.	Add Attachment
John Rushing	Jan 11, 2016 02:01 PM	He needs the loaner printer that was brought down last week to NPE setup on his computer.	Add Attachment