Service Request Ticket - # 59078

Service Request Information

CONTACT Name Brown, Dawn   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 12, 2016 09:41 AM
Department Business Services Phone 88171
Location Email brownd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Tablet Edit WOU # 20121150[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple iPad(4thGen Retina display) 32GB Blk
Serial No. DMPKRUHYF183 Location PDR

CPU Dual-core A6X with quad-core graphics


OS iOS 6 Software

Wireless NIC 04:E5:36:36:B6:74


Bluetooth NIC 04:E5:36:36:B6:75

TECHS Submitted by Jessie Bergantinos Contact jbergantinos10@wou.edu 88925
Primary Technician Contact jyoshikawa11@wou.edu 88925

Tracking

Entered by Date Memo
Jonathan Yoshikawa
Email

Public
Entered by Date Memo
Jonathan Yoshikawa Jan 22, 2016 12:06 PM 
Status changed from (1) Pending to (5) Completed
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Jonathan Yoshikawa Jan 22, 2016 12:06 PM 
delivered.
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Jonathan Yoshikawa Jan 21, 2016 12:28 PM 
Task reassigned to Jonathan Yoshikawa.
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Jonathan Yoshikawa Jan 19, 2016 05:06 PM 
Task reassigned to Dyl Karbia.
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Jonathan Yoshikawa Jan 19, 2016 05:06 PM 
****This is an email****

Hi John,

Here are two numbers to try:
2580
3434
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Jonathan Yoshikawa Jan 15, 2016 02:18 PM 
Waiting for Dawn Brown to get pin and apple ID 
from previous user.
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Jonathan Yoshikawa Jan 12, 2016 01:39 PM 
Task reassigned to Jonathan Yoshikawa.
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Jessie Bergantinos Jan 12, 2016 09:41 AM 
****This is an email****
Hello,

I have an ipad that I would like to have reimaged
and reassigned. 

It is #20121150[Edit Inv].  It is in my office, TH 103. 
Please reimage it and get it set up for Cheri
Freedman, TH 216. 

Thank you.
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