Service Request Ticket - # 59086

Service Request Information

CONTACT Name St. Clair, Kent   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 12, 2016 02:03 PM
Department Phone 88813
Location Email stclairk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20130462[Edit Inv] (opens in a new window) Bldg/Room ITC 009
Service Tag Description Apple Mac Pro 3.7GHz Quad-Core Intel Xeon E5
Serial No. F5KLW0X4F9VM Location Hannah Warner

CPU 3.7GHz Quad-core Intel Xeon E5, 10MB L3


OS MAC OS X 10.11 (El Capitan) Software MS Office 2011 Std for MAC from P0092900 [TRANSFER: Adobe CS6 Design &Web Prem from P0090067]; Fetch 5.7(free Ed license); Adobe CC201* subscription NamedUser(Kent St. Clair) FEB2017

Wired NIC 70:CD:60:F3:7B:33


Wired NIC 70:CD:60:F3:7A:1A


Wireless NIC 18:AF:61:B8:8D:4C


Bluetooth NIC 18:AF:61:B8:8D:4D


TECHS Submitted by Katie Halvorson Contact khalvorson08@wou.edu 88925
Primary Technician Contact rtidwell11@wou.edu 88925

Tracking

Entered by Date Memo
Ruby Tidwell
Email

Public

Entered by Date Memo
Ruby Tidwell Jan 12, 2016 02:40 PM
Status changed from (1) Pending to (5) Completed
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Ruby Tidwell Jan 12, 2016 02:40 PM
Admin rights granted
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Katie Halvorson Jan 12, 2016 02:37 PM
****This is an email****
Kent is in room #224 in The Cottage, at ext. 88813.


Best regards,
Denise
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Ruby Tidwell Jan 12, 2016 02:05 PM
Task reassigned to Ruby Tidwell.
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Katie Halvorson Jan 12, 2016 02:03 PM
****This is an email****
Hello - Please give my employee, Kent St. Clair,
administrative permission on his computer to make
necessary updates as needed. 

Computer # 20130462[Edit Inv]

Best regards,
Denise
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