Service Request Ticket - # 59096

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 13, 2016 09:52 AM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20140713[Edit Inv] (opens in a new window) Bldg/Room ITC 003
Service Tag 7PBYD42 Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. 7PBYD42 Location PDR

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 2013 from XXXX2014004298

Wired NIC 98:90:96:D6:8D:87

TECHS Submitted by John Rushing Contact rushingj@wou.edu 89242
Primary Technician Contact bidahor13@wou.edu 88925

Tracking

Entered by Date Memo
Babatunde Idahor
Email

Public
Entered by Date Memo
Babatunde Idahor Jan 13, 2016 12:11 PM 
Status changed from (1) Pending to (5) Completed
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Babatunde Idahor Jan 13, 2016 12:11 PM 
Problem solved.
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Babatunde Idahor Jan 13, 2016 12:10 PM 
One of the network port-(A) was inactive. Had to 
switch over to port B.
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Babatunde Idahor Jan 13, 2016 11:07 AM 
Task reassigned to Babatunde Idahor.
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John Rushing Jan 13, 2016 09:52 AM 
Contact Info: 88288 Social Science
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Public
John Rushing Jan 13, 2016 09:52 AM 
The computer was giving the error message that 
there are not enough server to service login 
request.  

The computer will also not print.
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