Service Request Ticket - # 59098

Service Request Information

CONTACT Name McMahan, Ethan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 13, 2016 10:53 AM
Department Behavioral Sciences Division Phone 88634
Location Email mcmahane@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20140866[Edit Inv] (opens in a new window) Bldg/Room TODD 312
Service Tag JXBGNM1 Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. JXBGNM1 Location McMahan Research Lab

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 2013 from XXXX2014004298; TRANSFERRED from old W#20101393 TODD312 LAB station MAR2016: Adobe Premiere Elements 13 WIN/MAC from P0097102

Wired NIC 98:90:96:D8:C1:59

TECHS Submitted by Sarah Pettigrew Contact spettigrew12@wou.edu 88925
Primary Technician Contact rtidwell11@wou.edu 88925

Tracking

Entered by Date Memo
Ruby Tidwell
Email

Public
Entered by Date Memo
Ruby Tidwell Jan 19, 2016 10:08 AM 
Status changed from (1) Pending to (5) Completed
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Ruby Tidwell Jan 19, 2016 10:08 AM 
Delivered and set up; used old monitor for dual 
display. Updated inventory.
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Megan Thibeault Jan 15, 2016 05:03 PM 
Task reassigned to Ruby Tidwell.
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Megan Thibeault Jan 15, 2016 05:03 PM 
Moved in AD
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Babatunde Idahor Jan 15, 2016 05:01 PM 
Task reassigned to Megan Eichler.
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Babatunde Idahor Jan 15, 2016 05:01 PM 
Windows update complete and machine is joined to 
the domain.
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Babatunde Idahor Jan 15, 2016 04:11 PM 
Task reassigned to Babatunde Idahor.
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Ruby Tidwell Jan 14, 2016 03:09 PM 
Started image
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Sarah Pettigrew Jan 13, 2016 10:53 AM 
NEW EQUIP SETUP: (GFA) A Dell computer and monitor need to be setup and 
delivered to Ethan McMahan in TODD 321. The WOU # of the new computer 
is 20140866[Edit Inv] and the new monitor is 20140745[Edit Inv]. The WOU # of the old 
computer is 20100180[Edit Inv] and the old monitor is 20100179[Edit Inv]. Linda Kunze (ext. 
88344) can also be contacted for setup and delivery info. The new 
equipment is on the GFA shelf in the hallway.
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