Service Request Ticket - # 59108

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 13, 2016 02:13 PM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130149[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description iMac, 21.5-inch, Intel Core i5, 2.7GHz, Quad core
Serial No. D25L61EDDNML Location PDR 2023 Giveaway

CPU Intel Core i5(2.7GHz Quade-core, 6MB L3)


OS MAC OS X 10.12 (macOS Sierra) Software MS Office 2011 Std for MAC from P0091591, ZoomText Mac v1.1.4 from VISA2014004188(share of license between W#20130148 and W#20130149)

Wired NIC 10:DD:B1:EA:47:DE


Wireless NIC EC:35:86:2D:BD:A6


Bluetooth NIC EC:35:86:2D:BD:A7

TECHS Submitted by UCSHelpdesk Associate Contact ucshelpdesk@wou.edu 88925
Primary Technician Contact rkayastha14@wou.edu 88925

Tracking

Entered by Date Memo
Ranjit Kayastha
Email

Public
Entered by Date Memo
Ranjit Kayastha Jan 14, 2016 09:03 AM 
Status changed from (1) Pending to (5) Completed
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Ranjit Kayastha Jan 14, 2016 09:03 AM 
the printer's were paused and were only two
printer' setup. removed them and add all four
printers and did a test print on two of it. It's
working.

DONE
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Megan Thibeault Jan 14, 2016 08:41 AM 
Task reassigned to Ranjit Kayastha.
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UCSHelpdesk Associate Jan 13, 2016 02:13 PM 
Students in the library are unable to print off of 
this computer.
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