Status changed from (1) Pending to (5) Completed

****This is an email****

Got it. I'll look into the purchasing, but it may 
take longer than usual as I'm working through 
policy questions. If we're not able to go ahead 
until the end of the fiscal year, will that be 
okay with the loaner we currently have?

 In the meantime, would we be able to have the 
box back, for decor if nothing else?

 Thanks,
 Mark

re-imaged..still same problem. 
Wont boot.   

Priority changed from (3) Priority to (2) High Priority.

****This is an email****
Hello Tricia,

Hope all is well. UCS called around a while ago
regarding a PC that a staff member has asked for
help with. I was completely out of the loop and
did not know what was happening, but UCS was going
to discuss the issue with you. Before anything
advances, could you let me know what the outcome
is? At this point, all I have been able to gather
is that the PC functions fine with the sole
exception that shutting down the machine performs
a reboot. As there doesn't seem to be any other
issue, I'm not sure that replacing the box is
necessary. I would happily take the
rebooting-happy box and switch out it with my own
(for our employee) if UCS could reimage my machine
first.

Thanks,
Mark 

Task reassigned to Jonathan Yoshikawa.

Went there, looked at the problem. Did some
trouble shooting. It;s need to be re-imaged.

I had an appointment for another task so I called
Jonathan and he took a loaner there, bought the
computer and he is working on Re imaging it.