Service Request Ticket - # 59136

Service Request Information

CONTACT Name Guthrie, Marshall   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 19, 2016 10:29 AM
Department Student Enrichment Program Phone 88168
Location Email guthriem@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130785[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag GXJWL02 Description Dell OptiPlex 9020 SFF, i7-4770(quad 3.4GHz, 8MB)
Serial No. GXJWL02 Location PDR 2023 Giveaway

CPU Intel Core i7-4770(Quad core HT, 3.4GHz, 8MB)


OS Windows 7 Pro, 64 bit Software Microsoft Office Pro Plus 2013 downgraded to 2010 from P0093918

Wired NIC 34:17:EB:9A:CF:CA

TECHS Submitted by Megan Thibeault Contact thibeaultm@wou.edu 88925
Primary Technician Contact rtidwell11@wou.edu 88925

Tracking

Entered by Date Memo
Ruby Tidwell
Email

Public
Entered by Date Memo
Ruby Tidwell Jan 19, 2016 02:35 PM 
Status changed from (1) Pending to (5) Completed
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Ruby Tidwell Jan 19, 2016 02:35 PM 
Returned to SEP
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Ruby Tidwell Jan 19, 2016 02:10 PM 
Task reassigned to Ruby Tidwell.
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Ruby Tidwell Jan 19, 2016 01:21 PM 
Bound to domain; still needs full setup
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Ruby Tidwell Jan 19, 2016 10:47 AM 
Picked up and started image - it's at the station 
immediately right of the door with a sticky note.
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Megan Thibeault Jan 19, 2016 10:29 AM 
****This is an email****
Hi,

I'd like to request a computer be re-imaged for 
a new employee.  Tag: 20130785[Edit Inv] , located in 
APSC 201 (SEP Front Desk).

Thanks,
Marshall
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