Service Request Ticket

Service Request Information

CONTACT	Name	Kunze, Linda	Date	Jan 19, 2016 02:35 PM
	Department	Behavioral Sciences Division	Phone	88344
	Location		Email	kunzel@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

peripheral	Edit WOU #	20110560 (opens in a new window)	Bldg/Room	TODD 341
	Service Tag		Description	Western Digital 2TB My Book Ext Hard
	Serial No.	WCAZAA714507	Location	Tamina Toray

TECHS	Submitted by	Katie Halvorson	Contact	khalvorson08@wou.edu	88925
	Primary Technician		Contact	rtidwell11@wou.edu	88925

Entered by	Date	Memo
Ruby Tidwell			Email Public
Entered by	Date	Memo
Ruby Tidwell	Jan 20, 2016 09:04 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Ruby Tidwell	Jan 20, 2016 09:04 AM	Moved both stations as specified. There was only one active port that I saw in 337, so I connected the iMac via wifi & was able to log on and navigate without trouble. I let Linda know so that they could monitor if this is an acceptable temporary solution.	Add Attachment
Ruby Tidwell	Jan 20, 2016 08:15 AM	Task reassigned to Ruby Tidwell.	Add Attachment
Katie Halvorson	Jan 19, 2016 02:35 PM	**This is an email** Hi~ Toray's computer is 20110560 The computer that is in Todd 337 that will be moving to the other side of the room is 20110135. Please come most anytime. Mornings are best. I am available from 8am-3pm most days. LK : )	Add Attachment
Katie Halvorson	Jan 19, 2016 02:35 PM	**This is an email** Hello~ Would someone be able to come over to Todd Hall to move a couple computers around? One of our professors has a ceiling (roof) leak which is dripping in her office. She will be moving out of that office and we would like to have her computer moved to a new location, Todd 337, which is just down the hall. The computer that is currently in Todd 337 will need to stay in that office, just moved to a different desk. Please let me know how soon this can take place and how I can assist. Thanks! LK : )	Add Attachment