Service Request Ticket - # 59167

Service Request Information

CONTACT Name Behling, Mylisa   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 21, 2016 08:33 AM
Department College of Liberal Arts and Sciences Phone 88226
Location Email behlingm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20101102[Edit Inv] (opens in a new window) Bldg/Room BELL 313
Service Tag Description Xerox WorkCentre 3220/DN AIO Printer
Serial No. SUAK510723 Location Karen Bednarowski, Admin Asst

Model 3220/DN Hostname
Notes Functions include Copier, Fax, Printer, Scanner, PC Faxing Max Speed (B&W) 30ppm / Media Capacity is 300 sheet(s) (standard) 550 sheet(s) (max) Ink/Toner Refill

Wired NIC 00:00:AA:F0:97:12

TECHS Submitted by Jessie Bergantinos Contact jbergantinos10@wou.edu 88925
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public
Entered by Date Memo
Megan Thibeault Jan 22, 2016 09:08 AM 
Task reassigned to Self Resolved.
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Megan Thibeault Jan 22, 2016 09:08 AM 
Status changed from (1) Pending to (5) Completed
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Dyl Karbia Jan 22, 2016 08:57 AM 
I was able to get hold of Mylisa and check the
problem with her Fax machine. We both did several
test print and it work just fine. I told her it
could be the feeder roller. She said at the moment
we shouldn't order a new roller. She will get back
to us if the same problem occurs.
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Jessie Bergantinos Jan 21, 2016 08:33 AM 
****This is an email****
Good morning,

 

Our fax machine is not functioning properly in the
Humanities division office ¿ the information on
the machine is below; is there an option for help
with this machine? The paper will not feed through
the roller on the fax portion. Thanks.

 

WOU #20101102[Edit Inv] / WorkCentre 3220
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