Service Request Ticket - # 59202

Service Request Information

CONTACT Name Gaspar, Natasha   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 25, 2016 03:11 PM
Department Athletics Phone 8-9249
Location Email gasparn@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20030435[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description LaserJet 2300
Serial No. SCNBFB28746 Location PDR

Model Q2472A Hostname
Notes 25PPM PRINTER MAINT: LJ2300 Maint Kit from P0092638 SR52414 DEC2013 Ink/Toner Refill
TECHS Submitted by Jessie Bergantinos Contact jbergantinos10@wou.edu 88925
Primary Technician Contact bidahor13@wou.edu 88925

Tracking

Entered by Date Memo
Babatunde Idahor
Email

Public
Entered by Date Memo
Babatunde Idahor Jan 26, 2016 01:18 PM 
Status changed from (1) Pending to (5) Completed
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Babatunde Idahor Jan 26, 2016 01:18 PM 
Task reassigned to Babatunde Idahor.
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Babatunde Idahor Jan 26, 2016 01:09 PM 
I called Natasha over the phone at 1:08PM today - 
she said the printer is fine now.She just had to 
restart printer.
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Babatunde Idahor Jan 25, 2016 04:42 PM 
Task reassigned to UCS Tech.
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Babatunde Idahor Jan 25, 2016 04:42 PM 
Natasha was in meeting. There wasn't any access to 
the printer in her office.She will be available 
tomorrow morning.
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Babatunde Idahor Jan 25, 2016 04:31 PM 
Task reassigned to Babatunde Idahor.
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Jessie Bergantinos Jan 25, 2016 03:11 PM 
****This is an email****
The connection between my printer and computer is
bad. Could someone come look at it please?

 The location of the printer is 308A. Whenever I
try to send a print job the printer does not
receive it.
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