Service Request Ticket - # 59203

Service Request Information

CONTACT Name Dougherty, Jessica   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 25, 2016 03:41 PM
Department College of Education Phone 88929
Location Email doughertyj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Printer Edit WOU # 20131070[Edit Inv] (opens in a new window) Bldg/Room ITC 008
Service Tag Description Xerox P3250/D Monochrome Laser Printer
Serial No. MXV112228 Location Going to PDR

Model P3250/D Hostname
Notes duplex, 30ppm, USB 2.0 with cable, 1200 dpi image, 250 sheet paper capacity; Ink/Toner Refill

TECHS Submitted by Jessie Bergantinos Contact jbergantinos10@wou.edu 88925
Primary Technician Contact ucshelpdesk@wou.edu 88925

Tracking

Entered by Date Memo
Service Request Desk
Email

Public

Entered by Date Memo
Jessie Bergantinos Jan 25, 2016 04:19 PM
Status changed from (1) Pending to (5) Completed
Add Attachment
Jessie Bergantinos Jan 25, 2016 04:19 PM
Called and let her know
Add Attachment
Megan Thibeault Jan 25, 2016 04:17 PM
Task reassigned to Service Request Desk.
Add Attachment
Megan Thibeault Jan 25, 2016 04:17 PM
Replace toner, the department needs to pay for it. 
Add Attachment
Jessie Bergantinos Jan 25, 2016 03:41 PM
Red light on printer. Sounds like it is printing
and everything is moving, but nothing is coming out.
Add Attachment