Service Request Ticket - # 59219

Service Request Information

CONTACT Name Campbell, Darla   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 26, 2016 02:53 PM
Department College of Education Phone 88788
Location Email campbelld@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20141137[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag GSTHV42 Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. GSTHV42 Location PDR 2023 Giveaway

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 10 Enterprise 64bit Software MS office Pro Plus 2013 from XXXX2014004298; Adobe Acrobat DC (Pro)subscription from XXXX201600005512 serialized desktop SEPT2016

Wired NIC 98:90:96:D5:7E:6B

TECHS Submitted by Sarah Pettigrew Contact spettigrew12@wou.edu 88925
Primary Technician Contact 88925

Tracking

Entered by Date Memo
New Equip. Setup
Email

Public
Entered by Date Memo
Sarah Pettigrew Jan 26, 2016 02:55 PM 
Status changed from (1) Pending to (5) Completed
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Sarah Pettigrew Jan 26, 2016 02:55 PM 
***TASK CANCELLED***
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Sarah Pettigrew Jan 26, 2016 02:53 PM 
NEW EQUIP SETUP: (GFA) A Dell computer and monitor need to be setup and 
delivered to Darlene Fritz in ED 114C. Contact Darla Campbell for setup info. The 
WOU # of the new computer is 20141137[Edit Inv] and the new monitor 20140871[Edit Inv]. The WOU 
# of the old computer is 20101155[Edit Inv] and the old monitor 20101196[Edit Inv]. Darlene will not 
start until February 1st, so please hold delivery until that day. 
UCS has already picked up the old equipment (see SR59207 for more info)
The new equipment is on the GFA shelves in the hallway.
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