Service Request Ticket - # 59227

Service Request Information

CONTACT Name Carrillo-Garcia, Adriana   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 27, 2016 12:19 PM
Department Admissions Office Phone 89366
Location Email carrilloa@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130785[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag GXJWL02 Description Dell OptiPlex 9020 SFF, i7-4770(quad 3.4GHz, 8MB)
Serial No. GXJWL02 Location PDR 2023 Giveaway

CPU Intel Core i7-4770(Quad core HT, 3.4GHz, 8MB)


OS Windows 7 Pro, 64 bit Software Microsoft Office Pro Plus 2013 downgraded to 2010 from P0093918

Wired NIC 34:17:EB:9A:CF:CA

TECHS Submitted by Katie Halvorson Contact khalvorson08@wou.edu 88925
Primary Technician Contact dkarbia11@wou.edu 88925

Tracking

Entered by Date Memo
Dyl Karbia
Email

Public
Entered by Date Memo
Dyl Karbia Jan 28, 2016 12:52 PM 
Status changed from (1) Pending to (5) Completed
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Dyl Karbia Jan 28, 2016 12:52 PM 
I was able to get hold of Adriana and installed
Blumen software on the system she requested.
Tested upon installing it work fine.
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Dyl Karbia Jan 28, 2016 11:35 AM 
Task reassigned to Dyl Karbia.
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Katie Halvorson Jan 27, 2016 12:19 PM 
****This is an email****
Time frames: tomorrow from 11-1 and 4-5
and Friday from 8am-12 and 2-5

Thank you!
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Katie Halvorson Jan 27, 2016 12:19 PM 
****This is an email****
Hello,

I am needing the program Compansol/Blumen
installed in one of our new staff members
computer. Please let me know when you are to come.

Thank you for your time

-Adriana
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