Service Request Ticket - # 59285

Service Request Information

CONTACT Name Brown, Dawn   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 02, 2016 01:00 PM
Department Business Services Phone 88171
Location Email brownd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20111120[Edit Inv] (opens in a new window) Bldg/Room ITC 008
Service Tag 5K655V1 Description OptiPlex 990 SFF, Intel Core i5 2500(3.3GHz, 6M)
Serial No. 5K655V1 Location 008(Underneath the standup desk)

CPU Intel Core i5-2500(3.3GHz,6M,TV-x)


OS Windows 7 Pro, 64 bit Software MS Office Pro Plus 2010 from P0085572

Wired NIC 18:03:73:23:82:AE

TECHS Submitted by Katie Halvorson Contact khalvorson08@wou.edu 88925
Primary Technician Contact bidahor13@wou.edu 88925

Tracking

Entered by Date Memo
Babatunde Idahor
Email

Public
Entered by Date Memo
Babatunde Idahor Feb 03, 2016 04:25 PM 
Status changed from (1) Pending to (5) Completed
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Babatunde Idahor Feb 03, 2016 04:25 PM 
Machines delivered to Dawn Brown.
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Ruby Tidwell Feb 02, 2016 03:31 PM 
Prepped & running updates now.  Dawn Brown is an 
admin of both.
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Babatunde Idahor Feb 02, 2016 01:56 PM 
Imaging..
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Babatunde Idahor Feb 02, 2016 01:33 PM 
Task reassigned to Babatunde Idahor.
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Katie Halvorson Feb 02, 2016 01:00 PM 
****This is an email****
Hello,

I have two computers in my office that I would
like to have re-imaged.  I am not ready to
reassign them yet, so you can return them to me in
TH103 when they are finished. 

The WOU #s are:

20111120[Edit Inv]

20110622[Edit Inv]

Thank you.
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