Service Request Ticket - # 59297

Service Request Information

CONTACT Name Holbert, Andrew   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 03, 2016 11:50 AM
Department VP Student Affairs Phone 89246
Location Email holberta@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20140880[Edit Inv] (opens in a new window) Bldg/Room WEL 228
Service Tag Description Xerox Phaser 3320/DNI Monochrome Laser Printer
Serial No. LA2281376 Location VP Finance Assistant Office

Model 3320/DNI Hostname vp-team
Notes 1200dpi x 1200dpi (B&W), 300sheet(s) Capacity / Legal (8.5 in x 14 in, USB Type B, RJ-45, Wireless / 128MB Installed RAM / 384MB Maximum RAM / 1 Year Warranty, up to 37 ppm and a first-page-out time as fast as 6.5 seconds, duplexing, 80,000 page duty cycle; ALSO on P0097921 Xerox 520-Sheet Feeder #497N01412 Ink/Toner Refill Xerox Black Standard Capacity Toner Cartridge mfg# 106R02305, Black High Capacity Toner Cartridge mfg# 106R02307

Wired NIC 9C:93:4E:5D:13:16

TECHS Submitted by Katie Halvorson Contact khalvorson08@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti Feb 03, 2016 01:23 PM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Megan Thibeault Feb 03, 2016 12:14 PM 
Task reassigned to Adeshina Oladiti.
 Add Attachment
Megan Thibeault Feb 03, 2016 12:14 PM 
Please make sure to put a ticket in your task list
if you are going on the task.
Add Attachment
Megan Thibeault Feb 03, 2016 12:08 PM 
check the duplexer
 Add Attachment
Katie Halvorson Feb 03, 2016 11:50 AM 
WUC 108 printer keeps jamming and they can't find
the jam in the printer.  They have turned the
printer off and on and the jam still isn't
cleared.  They aren't sure where to find it.
 Add Attachment