Service Request Ticket - # 59303

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 03, 2016 04:20 PM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20110216[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox ColorQube 8870DNM Color Printer
Serial No. XFL024599 Location PDR

Model 8870/DNM Hostname lab-aalc/lab-aalccolor
Notes Color Printer, 40 ppm, 2400 Finepoint Image Quality, 512 MB Memory, Ethernet, USB, 1X525 Letter/Legal Input Tray, Two-Sided Printing, Na Pwr Cord IP: 140.211.64.24 Metered Code: 8123 Ink/Toner Refill Black:108R00965 Blue:108R00962 Yellow:108R00964 Magenta:108R00963 MAINT KIT:109R00783

Wired NIC 00:00:AA:F5:06:CB

TECHS Submitted by Courtney Croy Contact ccroy13@wou.edu 88925
Primary Technician Contact rkayastha14@wou.edu 88925

Tracking

Entered by Date Memo
Ranjit Kayastha
Email

Public
Entered by Date Memo
Ranjit Kayastha Feb 04, 2016 08:59 AM 
Status changed from (1) Pending to (5) Completed
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Ranjit Kayastha Feb 04, 2016 08:59 AM 
Went there printed the config page it printed, the
printer wasn't showing any errors at all.
Then send some test paper from the computer,
printed fine. Waited foe some time and did a test
print again. Everything is good.
Did the printer trouble shooting too, everything
is good.

DONE
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Ranjit Kayastha Feb 04, 2016 08:13 AM 
Task reassigned to Ranjit Kayastha.
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Courtney Croy Feb 03, 2016 04:20 PM 
Printer in NS 216 is not printing.
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