Delivered and installed back in Rice and let 
Stefanie know.

everything is done, it's ready for the delivery.

Priority changed from (2) High Priority to (3) Priority.

Still wasn't loading past about halfway 
through.  I brought it back to the office for 
troubleshooting.  

I spoke with her and it is okay to reimage if 
we can't get it past that point.  No local data 
and the only special software is QLab.  It 
looks like there is a local account they use - 
see sticker on corner of iMac.  The station 
isn't hardwired, so this is probably one reason 
for the local account.  If reimage is 
necessary, please re-cerate this account with 
given credentials

Task reassigned to Ruby Tidwell.

Updated the wou number. She has a meeting from
330-430, computer is in sound booth located in the
audience.

Auditorium is open.

Priority changed from (3) Priority to (2) High Priority.

Sound system was installed recently. I can't 
find the service request for this. The new 
system's license is not active causing them to 
not be able to do higher level functions. They 
have a show tomorrow evening and need to use 
this system.