Service Request Ticket - # 59305

Service Request Information

CONTACT Name Poole, Jesse   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 04, 2016 08:16 AM
Department Student Success & Advising Office Phone 88083
Location Email poolej@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130530[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 9WK9FZ1 Description Dell OptiPlex 9020 SFF, i7-4770(quad 3.4GHz, 8MB)
Serial No. 9WK9FZ1 Location PDR 2023 Giveaway

CPU Intel Core i7-4770(Quad core HT, 3.4GHz, 8MB)


OS Windows 7 Pro, 64 bit Software Microsoft Office Pro Plus 2013 downgraded to 2010 from P0092986

Wired NIC F8:B1:56:C5:AF:2C

TECHS Submitted by Jessie Bergantinos Contact jbergantinos10@wou.edu 88925
Primary Technician Contact rkayastha14@wou.edu 88925

Tracking

Entered by Date Memo
Ranjit Kayastha
Email

Public
Entered by Date Memo
Ranjit Kayastha Feb 04, 2016 09:24 AM 
Status changed from (1) Pending to (5) Completed
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Ranjit Kayastha Feb 04, 2016 09:23 AM 
Gave the admin rights too all three on the front
desk computer.
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Ranjit Kayastha Feb 04, 2016 09:01 AM 
Task reassigned to Ranjit Kayastha.
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Jessie Bergantinos Feb 04, 2016 08:16 AM 
These people need admin rights on the advising
center front desk computer:

Kimberly Compton (comptonk)
Jesse Poole (poolej)
Alexander Kunkle (kunklea)
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