Checked in with Jennie and the I:/ has been 
showing up, but the attachment issue had 
happened once more.  She said it might be 
because she does not close her browser for long 
periods of time.  When she restarts the browser 
or logs out and back in, it is resolved.

Task reassigned to Ruby Tidwell.

More common then not her laptop will not show her
I Drive. She can fix the issue with a restart but
the issue keeps happening.

Also, when she tries to attach something to an
email or common then not it doesn't attach. It
does not thing at all with no error. If she
restarts the computer it works again.

I am having her run a Sophos scan and Malware scan
while she waits for someone to contact her to make
a time to come down. She will also call and update
this ticket when the scans are done.