Service Request Ticket - # 59313

Service Request Information

CONTACT Name Schmidt, Katherine   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 04, 2016 02:55 PM
Department Writing Center Phone 88234
Location Email schmidtk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20010273[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description PO: P0032981; LaserJet 4100DTN
Serial No. USBNJ13199 Location PDR

Model Hostname marktwain.wou.edu
Notes NIC: 00-30-C1-31-D7-A3 maintenance Kit 12/2003 from P0045178 Ink/Toner Refill

Wired NIC 00:30:C1:31:D7:A3

TECHS Submitted by Katie Halvorson Contact khalvorson08@wou.edu 88925
Primary Technician Contact jyoshikawa11@wou.edu 88925

Tracking

Entered by Date Memo
Jonathan Yoshikawa
Email

Public
Entered by Date Memo
Jonathan Yoshikawa Feb 04, 2016 04:32 PM 
Status changed from (1) Pending to (5) Completed
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Jonathan Yoshikawa Feb 04, 2016 03:48 PM 
Task reassigned to Jonathan Yoshikawa.
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Katie Halvorson Feb 04, 2016 02:55 PM 
There is a paper jam that keeps causing the print
jobs not be completed.  They have tried restarting
and clearing the jam but it is a continual issue.

APSC301-writing center
marktwain is the name of the printer

They are interested in knowing how stable the
printer is--they might want to buy another one.
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