Service Request Ticket - # 59316

Service Request Information

CONTACT Name Alexander, Joel   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 04, 2016 04:26 PM
Department Behavioral Sciences Division Phone 88355
Location Email alexanj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20150261[Edit Inv] (opens in a new window) Bldg/Room ITC 007
Service Tag 7YMGH72 Description Dell Latitude E6440, i7-4610M Processor
Serial No. 7YMGH72 Location Going to PDR

CPU Intel Core i7-4610M(3.0 GHz, 4M) 4th GEN


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 2013 or higher(MS Desktop Ed license) from XXXX2015004715

Wired NIC F8:CA:B8:48:B9:01


Wireless NIC 80:00:0B:D4:44:50


Bluetooth NIC 80:00:0B:D4:44:54

TECHS Submitted by Sarah Pettigrew Contact spettigrew12@wou.edu 88925
Primary Technician Contact rushingj@wou.edu 89242

Tracking

Entered by Date Memo
John Rushing
Email

Public
Entered by Date Memo
John Rushing Feb 16, 2016 02:17 PM 
Status changed from (6) Ready to Deliver to (5) Completed
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John Rushing Feb 16, 2016 02:17 PM 
Laptop delivered.  Printers auto mapped.
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Ruby Tidwell Feb 16, 2016 01:17 PM 
Task reassigned to John Rushing.
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Ruby Tidwell Feb 16, 2016 09:44 AM 
****This is an email****

2-3pm today works!
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Ruby Tidwell Feb 16, 2016 08:28 AM 
Sent email for availability as well
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Jonathan Yoshikawa Feb 12, 2016 12:03 PM 
Task reassigned to UCS Tech.
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Jonathan Yoshikawa Feb 12, 2016 11:58 AM 
left VM to schedule drop off time
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Jonathan Yoshikawa Feb 12, 2016 11:25 AM 
Task reassigned to Jonathan Yoshikawa.
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Shina Oladiti Feb 12, 2016 10:12 AM 
Task reassigned to UCS Tech.
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Shina Oladiti Feb 10, 2016 12:22 PM 
Status changed from (1) Pending to (6) Ready to Deliver
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Shina Oladiti Feb 10, 2016 12:22 PM 
Laptop ready to be deliver and it's been placed
back on the counter across from the storage
shelves in ITC 008.
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Ruby Tidwell Feb 10, 2016 08:53 AM 
Moved in AD
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Ruby Tidwell Feb 10, 2016 08:51 AM 
Finished updating; running final updates now
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Shina Oladiti Feb 05, 2016 09:46 AM 
Imaging in progress...
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Shina Oladiti Feb 05, 2016 09:45 AM 
Task reassigned to Adeshina Oladiti.
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Sarah Pettigrew Feb 04, 2016 04:26 PM 
NEW EQUIP SETUP:(GFA) A Dell laptop needs to be setup and 
delivered to Joel Alexander's Lab in TODD 315 as the Neurolab 
data analysis laptop. The WOU # of the new laptop is 20150261[Edit Inv] 
and the old computer is 32486. The old computer doe not need 
to be picked up as techs are already working on the station to 
retrieve data (see SR#59312). The new equipment is on the 
counter across from the storage shelves in ITC 008.
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