Service Request Ticket - # 59339

Service Request Information

CONTACT Name Keen, Jennifer   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 08, 2016 03:58 PM
Department College of Education Phone 88052
Location Email keenj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20140870[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag JXB2DZ1 Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. JXB2DZ1 Location PDR 2023 Giveaway

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 2013 from XXXX2014004298Adobe Acrobat DC (Pro)subscription from XXXX2015004716 serialized desktop MAY2016; Camtasia 2020 Education v.20 VISA2019011033 MAY2020;

Wired NIC 98:90:96:D6:69:16

TECHS Submitted by Jessie Bergantinos Contact jbergantinos10@wou.edu 88925
Primary Technician Contact rtidwell11@wou.edu 88925

Tracking

Entered by Date Memo
Ruby Tidwell
Email

Public
Entered by Date Memo
Ruby Tidwell Feb 09, 2016 08:52 AM 
Status changed from (1) Pending to (5) Completed
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Ruby Tidwell Feb 09, 2016 08:52 AM 
Removed from 20140326[Edit Inv] and installed & licensed on 
20140870[Edit Inv] ; helped her navigate to her databases
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Ruby Tidwell Feb 09, 2016 08:29 AM 
Task reassigned to Ruby Tidwell.
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Jessie Bergantinos Feb 08, 2016 03:58 PM 
****This is an email****
Kristin's new computer number is 20140870[Edit Inv]
and
Elayne's old number is 20140326[Edit Inv]
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Jessie Bergantinos Feb 08, 2016 03:58 PM 
****This is an email****

I need to put in a service request to have
FileMaker Pro 11 added to Kristin Mauro's PC.
Please use/move Elayne Kuletz's (no longer
employed with CAI) old license to Kristin.

Kristin is located in ITC 204C, her phone number
is 8-8157.

Thank you.
Jenn
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