Service Request Ticket - # 59359

Service Request Information

CONTACT Name Brown, Michael   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 10, 2016 02:49 PM
Department Human Resources Phone 88490
Location Email brownmi@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20140335[Edit Inv] (opens in a new window) Bldg/Room AD 306
Service Tag Description Fargo DTC1250e ID CARD printer
Serial No. B4301203 Location Front Desk

Model DTC1250e Hostname
Notes Dye-sublimation / resin thermal transfer, Resolution 300 dpi continuous tone, Colors Up to 16.7 million / 256 shades per pixel, 100 cards, Output Hopper Card Capacity Single Sided: Up to 30 cards. Dual Sided: Up to 100 cards. Memory 32 MB RAM, Interface USB 2.0, optional Ethernet with internal print server(no included), T:\1. Drivers\Printer\Fargo ID Card printer\FARGO DTC1250e Ink/Toner Refill
TECHS Submitted by Courtney Croy Contact ccroy13@wou.edu 88925
Primary Technician Contact rushingj@wou.edu 89242

Tracking

Entered by Date Memo
John Rushing
Email

Public
Entered by Date Memo
John Rushing Feb 11, 2016 09:03 AM 
Status changed from (1) Pending to (5) Completed
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John Rushing Feb 11, 2016 09:03 AM 
I gave him the HUSER contact info and he is 
ordering a cleaning card.  He will contact us if 
he needs help.
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Megan Thibeault Feb 10, 2016 02:50 PM 
Task reassigned to John Rushing.
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Courtney Croy Feb 10, 2016 02:49 PM 
****This is an email****
I request assistance with HR's ID Card printer. 
It that possible?

when it prints it is leaving black streaks on 
the cards.
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