Service Request Ticket - # 59369

Service Request Information

CONTACT Name Harris, Kimberly   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 11, 2016 03:22 PM
Department Education & Leadership Phone 88675
Location Email harrisk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20130404[Edit Inv] (opens in a new window) Bldg/Room RWEC 164
Service Tag Description Xerox P3250/D Monochrome Laser Printer
Serial No. MXV109687 Location Olivia Flores

Model P3250/D Hostname
Notes duplex, 30ppm, USB 2.0 with cable, 1200 dpi image, 250 sheet paper capacity, PRINT MAINT: Xerox 3250 Fuser maint kit V2015005112 FEB2016 SR59369 Ink/Toner Refill
TECHS Submitted by Shandelle Plasker Contact peppers@wou.edu 88956
Primary Technician Contact peppers@wou.edu 88956

Tracking

Entered by Date Memo
Shandelle Plasker
Email

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Entered by Date Memo
Shandelle Plasker Feb 18, 2016 04:56 PM 
Status changed from (1) Pending to (5) Completed
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Shandelle Plasker Feb 18, 2016 04:52 PM 
Installed a new maintenance kit and toner.
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Shandelle Plasker Feb 11, 2016 03:23 PM 
There is only one past service request for this
printer and that was not for a maintenance kit.
This is why I ordered one and want to install it.
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Shandelle Plasker Feb 11, 2016 03:22 PM 
She is having bad print outs. I printed a supplies
page and she had 46% toner left but it was
installed early 2014. I am having them order a new
toner cartridge and I order a new maintenance kit
for this machine.
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