Service Request Ticket - # 59380

Service Request Information

CONTACT Name Kunze, Linda   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 15, 2016 10:36 AM
Department Behavioral Sciences Division Phone 88344
Location Email kunzel@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20130451[Edit Inv] (opens in a new window) Bldg/Room TODD 312
Service Tag 85VWXY1 Description Dell Latitude E6430, IntelCore i7, 2.7GHz, 6M Cach
Serial No. 85VWXY1 Location Dr. Ethan McMahan, Psychology

CPU Intel Core i7-3740QM(2.7GHz, 6M cache)


OS Windows 7 Pro, 64 bit Software Win 8 Pro 64bit downgraded to WIN 7 Pro, MS office Pro Plus 2013 from P0092736

Wired NIC F0:1F:AF:66:27:3E


Wireless NIC 48:5A:B6:02:80:A7


Bluetooth NIC A4:DB:30:F2:53:E7

TECHS Submitted by Katie Halvorson Contact khalvorson08@wou.edu 88925
Primary Technician Contact jyoshikawa11@wou.edu 88925

Tracking

Entered by Date Memo
Jonathan Yoshikawa
Email

Public
Entered by Date Memo
Jonathan Yoshikawa Feb 16, 2016 12:57 PM 
Status changed from (1) Pending to (5) Completed
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Jonathan Yoshikawa Feb 16, 2016 12:57 PM 
imaged and returned.
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Jonathan Yoshikawa Feb 15, 2016 10:42 AM 
Task reassigned to Jonathan Yoshikawa.
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Katie Halvorson Feb 15, 2016 10:36 AM 
****This is an email****
Hello~ Dr. Ethan McMahan's laptop is not working
correctly. He is located in Todd Hall, 321.

It is just a blue screen and windows will not load
up.  Can someone please take a look?

WOU# 20130451[Edit Inv]

Thank you!
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