Service Request Ticket - # 59411

Service Request Information

CONTACT Name Casares, Louann   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 16, 2016 02:54 PM
Department Disability Access Services Phone 89241
Location Email casaresl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20150346[Edit Inv] (opens in a new window) Bldg/Room APSC 501
Service Tag Description Xerox Phaser 6500/DN Color Printer
Serial No. YXE143954 Location Upward Bound

Model 6500/DN Hostname ds-storm.wou.edu
Notes 600dpi x 600dpi (B&W), 600dpi x 600dpi (color), 24ppm (B&W), 24ppm (color), 250sheet(s) Capacity, Legal (8.5 in x 14 in), USB Type B, RJ-45, 256MB Installed RAM, 768MB Maximum RAM, 1 Year Warranty; IP:140.211.64.44 Ink/Toner Refill Xerox Black High Capacity Toner #106R01597, Xerox Cyan Standard Toner #106R01591, Xerox Magenta Standard Toner #106R01592, and Xerox Yellow Standard Toner #106R01593

Wired NIC 9C:93:4E:5E:3A:8D

TECHS Submitted by Sarah Pettigrew Contact spettigrew12@wou.edu 88925
Primary Technician Contact peppers@wou.edu 88956

Tracking

Entered by Date Memo
Shandelle Plasker
Email

Public
Entered by Date Memo
Shandelle Plasker Feb 24, 2016 11:02 AM 
Status changed from (1) Pending to (5) Completed
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Shandelle Plasker Feb 24, 2016 11:02 AM 
The printer has been setup. I connected all there
PC's and Mac's that they asked to be connected to
this printer. Did a print test on all machines.
Everything is working great.
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Shandelle Plasker Feb 19, 2016 10:39 AM 
They would like their host name to be Storm
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Shandelle Plasker Feb 17, 2016 03:04 PM 
Called and left a message to set up a time to
deliver this.
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Megan Thibeault Feb 16, 2016 02:55 PM 
Task reassigned to Shandelle Pepper.
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Sarah Pettigrew Feb 16, 2016 02:54 PM 
NEW EQUIP SETUP: A networked Xerox printer needs to be setup and 
delivered to Disability Services in APSC 405. The printer is networked 
to: 20110892[Edit Inv], 20130843[Edit Inv], 20130845[Edit Inv], 20120887[Edit Inv], 20130844[Edit Inv], 
20130544[Edit Inv] and 20131036[Edit Inv]. The WOU # of the printer is 20150346[Edit Inv] 
and is on Megan's desk in ITC 007.
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