Service Request Ticket - # 59412

Service Request Information

CONTACT Name Rupp, Katie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 16, 2016 03:24 PM
Department Business Services Phone 88291
Location Email ruppk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20110218[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox ColorQube 8870DNM Color Printer
Serial No. XFL024549 Location PDR

Model 8870/DN Hostname admin-hallway.wou.edu
Notes Color Printer, 40 ppm, 2400 Finepoint Image Quality, 512 MB Memory, Ethernet, USB, 1X525 Letter/Legal Input Tray, Two-Sided Printing, Na Pwr Cord IP: 140.211.116.68 Metered Code: 8710 Ink/Toner Refill Black:108R00965 Blue:108R00962 Yellow:108R00964 Magenta:108R00963 MAINT KIT:109R00783

Wired NIC 00:00:AA:F5:05:FF

TECHS Submitted by Katie Halvorson Contact khalvorson08@wou.edu 88925
Primary Technician Contact thibeaultm@wou.edu 88925

Tracking

Entered by Date Memo
Megan Thibeault
Email

Public
Entered by Date Memo
Megan Thibeault Feb 18, 2016 03:53 PM 
Status changed from (3) Order in Process to (5) Completed
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Megan Thibeault Feb 18, 2016 03:53 PM 
Moe fixed this
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Megan Thibeault Feb 17, 2016 09:24 AM 
Status changed from (1) Pending to (3) Order in Process
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Megan Thibeault Feb 17, 2016 09:24 AM 
ref21102899
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Megan Thibeault Feb 16, 2016 05:13 PM 
Task reassigned to Megan Eichler.
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Katie Halvorson Feb 16, 2016 03:24 PM 
She called to report the problem but wouldn't get
any information so Jon went and got the error code
and WOU# at least

91720.00:28226
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