Service Request Ticket - # 59416

Service Request Information

CONTACT Name Visuano, Denise   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 17, 2016 09:28 AM
Department Strategic Communications & Marketing Phone 88349
Location Email visuanod@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Tablet Edit WOU # 20111089[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple iPad with Wi-Fi 16GB-Black#MC705LL/A
Serial No. DMQHRVBHDJ8T Location PDR

CPU 1GHz dual-core Apple A5


OS Unknown Software

Wireless NIC 64:20:0C:BA:71:DB


Bluetooth NIC 64:20:0C:BA:71:DC

TECHS Submitted by Katie Halvorson Contact khalvorson08@wou.edu 88925
Primary Technician Contact rushingj@wou.edu 89242

Tracking

Entered by Date Memo
John Rushing
Email

Public
Entered by Date Memo
John Rushing Mar 29, 2016 01:26 PM 
Status changed from (1) Pending to (5) Completed
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John Rushing Mar 29, 2016 01:26 PM 
iPad given to Denise on 3/29/2016
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John Rushing Mar 29, 2016 01:26 PM 
iPad is going to Kent St Clair
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John Rushing Mar 29, 2016 12:56 PM 
Left VM to setup delivery time.
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John Rushing Mar 29, 2016 12:09 PM 
enrolled in JAMF
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Megan Thibeault Mar 29, 2016 10:28 AM 
Task reassigned to John Rushing.
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Megan Thibeault Mar 17, 2016 04:41 PM 
Task reassigned to Megan Eichler.
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Megan Thibeault Mar 16, 2016 01:13 PM 
Task reassigned to Taylor Demello.
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Katie Halvorson Feb 17, 2016 11:57 AM 
iPad was dropped off and megan took it
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Katie Halvorson Feb 17, 2016 09:28 AM 
Betty Orwick's previous ipad has her apple ID in
it and she refuses to sign in to change the
account.  They have been trying for over 7 months
and can't get the new employee into the iPad like
she should

Betty Orwick
retired 
orwickb@wou.edu
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