Service Request Ticket - # 59417

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 17, 2016 10:19 AM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20110216[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox ColorQube 8870DNM Color Printer
Serial No. XFL024599 Location PDR

Model 8870/DNM Hostname lab-aalc/lab-aalccolor
Notes Color Printer, 40 ppm, 2400 Finepoint Image Quality, 512 MB Memory, Ethernet, USB, 1X525 Letter/Legal Input Tray, Two-Sided Printing, Na Pwr Cord IP: 140.211.64.24 Metered Code: 8123 Ink/Toner Refill Black:108R00965 Blue:108R00962 Yellow:108R00964 Magenta:108R00963 MAINT KIT:109R00783

Wired NIC 00:00:AA:F5:06:CB

TECHS Submitted by Katie Halvorson Contact khalvorson08@wou.edu 88925
Primary Technician Contact bidahor13@wou.edu 88925

Tracking

Entered by Date Memo
Babatunde Idahor
Email

Public
Entered by Date Memo
Babatunde Idahor Feb 17, 2016 12:11 PM 
Status changed from (1) Pending to (5) Completed
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Babatunde Idahor Feb 17, 2016 12:11 PM 
Checked the rollers for the printer - everything 
looked fine. There was a student that did a test 
print in the lab and it worked fine.
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Megan Thibeault Feb 17, 2016 11:26 AM 
Task reassigned to Babatunde Idahor.
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Katie Halvorson Feb 17, 2016 10:19 AM 
NS216 printer keeps saying paper jam but they
think everything has been cleared. Print jobs are
not going through.
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