Service Request Ticket - # 59418

Service Request Information

CONTACT Name Gimenez-Eguibar, Patricia   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 17, 2016 10:29 AM
Department Humanities Division Phone 89541
Location Email gimenezp@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20140863[Edit Inv] (opens in a new window) Bldg/Room BELL 305
Service Tag Description Apple iMac 27-inch with Retina 5K display #Z0QW
Serial No. C02PW09QFY13 Location Patricia Gimenez, Modern Languages 2nd station

CPU Intel Core i5(3.3GHz Quad-core)


OS MAC OS X 10.10 (Yosemite) Software MS Office 2011 Std for MAC from xxxx2014004298

Wired NIC 98:5A:EB:D1:98:58


Wireless NIC AC:29:3A:97:F2:AB


Bluetooth NIC AC:29:3A:97:F2:AC

TECHS Submitted by Katie Halvorson Contact khalvorson08@wou.edu 88925
Primary Technician Contact bidahor13@wou.edu 88925

Tracking

Entered by Date Memo
Babatunde Idahor
Email

Public
Entered by Date Memo
Babatunde Idahor Feb 17, 2016 12:09 PM 
Status changed from (1) Pending to (5) Completed
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Babatunde Idahor Feb 17, 2016 12:09 PM 
Re-installed drivers on the mac machines.The  HU-
copier is working fine now on the imac.
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Megan Thibeault Feb 17, 2016 11:28 AM 
Task reassigned to Babatunde Idahor.
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Katie Halvorson Feb 17, 2016 10:29 AM 
HU-copier

She is trying to get the printer added to her
computer but it's not letting her add it.

She is around today except 12-1.
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