Service Request Ticket - # 59420

Service Request Information

CONTACT Name Mansayon, Christopher   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 17, 2016 12:46 PM
Department Library & Media Services Phone 88441
Location Email mansayonc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20130044[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox ColorQube 8880DNM Color Printer
Serial No. T4B008185 Location PDR

Model ColorQube 8870 Hostname hlref1.wou.edu
Notes Notes Color Printer, 40 ppm, 2400 Finepoint Image Quality, 512 MB Memory, Ethernet, USB, 1X525 Letter/Legal Input Tray, Two-Sided Printing, Na Pwr Cord STUDENT TECH PRINTER WITH PAGEPACK IP: 140.211.112.43 Metered Code: 5279 RMA:(8870) XFL134161(5/31/16) Meter Code:9394 Ink/Toner Refill Black:108R00965 Blue:108R00962 Yellow:108R00964 Magenta:108R00963 MAINT KIT:109R00783

Wired NIC 9C:93:4E:6C:32:FA

TECHS Submitted by Katie Halvorson Contact khalvorson08@wou.edu 88925
Primary Technician Contact rkayastha14@wou.edu 88925

Tracking

Entered by Date Memo
Ranjit Kayastha
Email

Public
Entered by Date Memo
Ranjit Kayastha Feb 18, 2016 10:58 AM 
Status changed from (1) Pending to (5) Completed
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Ranjit Kayastha Feb 18, 2016 10:58 AM 
I didn't see any error. NO error was showing up.
Did test configuration print, successful and did a
test print from the computer, went successful. No
problems.

But it has a que and it's not deleting. It's not
hampering anything.
Megan is looking at it.
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Ranjit Kayastha Feb 18, 2016 08:13 AM 
Task reassigned to Ranjit Kayastha.
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Katie Halvorson Feb 17, 2016 12:46 PM 
printer keeps saying adjust paper size when print
jobs are coming though.  The printer has been
restarted and still an issue as of yesterday.

East side of Ref printers--1st one in the bank
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