Service Request Ticket

Service Request Information

CONTACT	Name	Student, Student	Date	Feb 22, 2016 02:18 PM
	Department		Phone	88925
	Location		Email

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Printer	Edit WOU #	20140008 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag		Description	Xerox ColorQube 8870DNM Color Printer
	Serial No.	XFL143495	Location	PDR
	Model	ColorQube 8870	Hostname	ch303.wou.edu
	Notes	Notes Color Printer, 40 ppm, 2400 Finepoint Image Quality, 512 MB Memory, Ethernet, USB, 1X525 Letter/Legal Input Tray, Two-Sided Printing, Na Pwr Cord STUDENT TECH PRINTER WITH PAGEPACK IP: 140.211.76.25 Metered pin: 6896	Ink/Toner Refill	Black:108R00965 Blue:108R00962 Yellow:108R00964 Magenta:108R00963 MAINT KIT:109R00783
	Wired NIC	9C:93:4E:53:A0:94

TECHS	Submitted by	Kyle Arthenayake	Contact	karthenayake14@wou.edu	88925
	Primary Technician		Contact	rkayastha14@wou.edu	88925

Entered by	Date	Memo
Ranjit Kayastha			Email Public
Entered by	Date	Memo
Ranjit Kayastha	Feb 22, 2016 02:45 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Ranjit Kayastha	Feb 22, 2016 02:23 PM	Task reassigned to Ranjit Kayastha.	Add Attachment
Ranjit Kayastha	Feb 22, 2016 02:23 PM	Done. Printer was just stuck up. Restarted it. Works fine now.	Add Attachment
Kyle Arthenayake	Feb 22, 2016 02:18 PM	Contact Info: Maria Ramirez Mramirezdelvalle12@wou.edu	Add Attachment Public
Kyle Arthenayake	Feb 22, 2016 02:18 PM	Printer is asking to resume all work that has been printing, no print jobs have been completed.	Add Attachment Public